NovaJenta Platform: Terms of Use
1. About these terms
These terms apply when you use the NovaJenta platform: the client portal at app.novajenta.com, our API, and our connection to your organisation's accounting system. The platform is provided by NovaJenta Limited, company number 816158, registered in Ireland ("NovaJenta", "we").
You use the platform on behalf of an organisation that has a service agreement with us (the "Client"). That agreement prevails over these terms if they conflict.
2. Your account
- Accounts are created by invitation only.
- Keep your password to yourself and tell us at once if you think someone else has used your account.
- You may act only within the role your organisation gives you, for example approving invoices or administering users.
3. What the platform does
The platform reads supplier documents sent to your organisation, extracts and checks their details, suggests how to code them, flags possible fraud, and, once a person at your organisation approves them, posts bills to your accounting system.
- Suggestions, not decisions. Coding, VAT treatment and fraud flags are suggestions. Your organisation remains responsible for its accounts and its VAT returns, and for checking what it approves.
- No payments. NovaJenta never makes payments. Your organisation decides and makes every payment.
- Your books. NovaJenta never deletes or edits a bill already in your accounting system. A wrong bill is corrected by your organisation there.
- Automatic approval. If your organisation switches on automatic approval, invoices that pass every check are approved without a person reviewing them. Your organisation chooses this and can switch it off at any time.
4. Connecting your accounting system
An administrator at your organisation connects its accounting system (for example QuickBooks Online) by signing in on the provider's own page; we never see the password.
- Once connected, we read and write only the data needed to provide the service.
- Your organisation can disconnect us at any time, in its accounting system (for QuickBooks, from its list of connected apps), or by asking us to. We then stop reading and writing at once.
- Use of the accounting system itself is governed by the provider's own terms with your organisation.
5. Acceptable use
You must not:
- try to reach data that is not your organisation's;
- interfere with or test the security of the platform without our written permission;
- upload anything unlawful or malicious;
- use the platform to process documents that are not your organisation's business records.
6. Data
How we handle personal data is set out in our Privacy Notice at https://novajenta.com/privacy-notice and, for your organisation's documents, in the data processing agreement in your organisation's service agreement.
7. Availability and changes
We work to keep the platform available and to fix faults promptly, as set out in your organisation's service agreement. We may change the platform; we will tell your organisation in advance of any change that affects how it uses the platform.
8. Suspension
We may suspend an account that breaches these terms or puts the platform or other clients at risk, and will tell your organisation why.
9. Liability
Our liability to your organisation is set out in its agreement with us.
10. Law
These terms are governed by the law of Ireland, and the Irish courts have jurisdiction.